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Flo Ai

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The legal side of Lets Flo

The legal side of Lets Flo

Clear, transparent information about how Lets Flo operates, protects data, and supports your rights.

Clear, transparent information about how Lets Flo operates, protects data, and supports your rights.

Legal Terms

Legal Terms

Customer Terms - USA

These Customer Terms are a binding contract that governs a Customer’s purchase and use of Lets Flo’s Services (and related documents like the Privacy Policy, DPA, User Terms, AI Terms and SLA).

Customer Terms - USA

These Customer Terms are a binding contract that governs a Customer’s purchase and use of Lets Flo’s Services (and related documents like the Privacy Policy, DPA, User Terms, AI Terms and SLA).

Customer Terms - USA

These Customer Terms are a binding contract that governs a Customer’s purchase and use of Lets Flo’s Services (and related documents like the Privacy Policy, DPA, User Terms, AI Terms and SLA).

User Terms - USA

These User Terms are a binding agreement governing your use of Lets Flo’s Services.

User Terms - USA

These User Terms are a binding agreement governing your use of Lets Flo’s Services.

User Terms - USA

These User Terms are a binding agreement governing your use of Lets Flo’s Services.

Customer Terms

These Customer Terms form a binding contract and govern a Customer’s purchase and use of Lets Flo’s Services.

Customer Terms

These Customer Terms form a binding contract and govern a Customer’s purchase and use of Lets Flo’s Services.

Customer Terms

These Customer Terms form a binding contract and govern a Customer’s purchase and use of Lets Flo’s Services.

User Terms

These User Terms form a legally binding agreement governing your access to and use of Lets Flo’s Services.

User Terms

These User Terms form a legally binding agreement governing your access to and use of Lets Flo’s Services.

User Terms

These User Terms form a legally binding agreement governing your access to and use of Lets Flo’s Services.

Legal Policies

Legal Policies

Privacy Policy

This Privacy Policy explains how Lets Flo collects, uses, shares, and protects your personal data when you use our Websites and Services.

EU Data Act Addendum

This EU Data Act Addendum explains how EU Customers can switch from Lets Flo to another provider (or on-premise) and export or delete eligible data, including timelines, support, and fees.

Privacy Policy - USA

This Privacy Policy explains how Lets Flo collects, uses, shares, and protects your Personal Data when you use our websites and services.

US State Data Processing Addendum

This US State Data Processing Addendum sets out Lets Flo’s obligations as a processor of Customer Personal Data under applicable US state privacy laws.

Sub Processor List

Lets Flo uses these sub-processors and group companies to support delivery of the Services and process Customer Data.

Data Processing Aggreement

This DPA sets out how Lets Flo processes and safeguards Customer Personal Data under the Contract, including security, sub-processors, audits, breach response, and international transfers.

AI Terms

These AI Terms govern the Customer’s use of Lets Flo’s AI-powered features, including responsibilities for Input and Output, permitted use, third-party AI providers, and liability limitations.

Data Transfer Assessment

This Data Transfer Assessment explains how Lets Flo protects EU/UK/Swiss personal data transferred to third countries using SCCs after Schrems II.

Privacy Policy

This Privacy Policy explains how Lets Flo collects, uses, shares, and protects your personal data when you use our Websites and Services.

Privacy Policy - USA

This Privacy Policy explains how Lets Flo collects, uses, shares, and protects your Personal Data when you use our websites and services.

Sub Processor List

Lets Flo uses these sub-processors and group companies to support delivery of the Services and process Customer Data.

AI Terms

These AI Terms govern the Customer’s use of Lets Flo’s AI-powered features, including responsibilities for Input and Output, permitted use, third-party AI providers, and liability limitations.

EU Data Act Addendum

This EU Data Act Addendum explains how EU Customers can switch from Lets Flo to another provider (or on-premise) and export or delete eligible data, including timelines, support, and fees.

US State Data Processing Addendum

This US State Data Processing Addendum sets out Lets Flo’s obligations as a processor of Customer Personal Data under applicable US state privacy laws.

Data Processing Aggreement

This DPA sets out how Lets Flo processes and safeguards Customer Personal Data under the Contract, including security, sub-processors, audits, breach response, and international transfers.

Data Transfer Assessment

This Data Transfer Assessment explains how Lets Flo protects EU/UK/Swiss personal data transferred to third countries using SCCs after Schrems II.

Privacy Policy

This Privacy Policy explains how Lets Flo collects, uses, shares, and protects your personal data when you use our Websites and Services.

Privacy Policy - USA

This Privacy Policy explains how Lets Flo collects, uses, shares, and protects your Personal Data when you use our websites and services.

Sub Processor List

Lets Flo uses these sub-processors and group companies to support delivery of the Services and process Customer Data.

AI Terms

These AI Terms govern the Customer’s use of Lets Flo’s AI-powered features, including responsibilities for Input and Output, permitted use, third-party AI providers, and liability limitations.

EU Data Act Addendum

This EU Data Act Addendum explains how EU Customers can switch from Lets Flo to another provider (or on-premise) and export or delete eligible data, including timelines, support, and fees.

US State Data Processing Addendum

This US State Data Processing Addendum sets out Lets Flo’s obligations as a processor of Customer Personal Data under applicable US state privacy laws.

Data Processing Aggreement

This DPA sets out how Lets Flo processes and safeguards Customer Personal Data under the Contract, including security, sub-processors, audits, breach response, and international transfers.

Data Transfer Assessment

This Data Transfer Assessment explains how Lets Flo protects EU/UK/Swiss personal data transferred to third countries using SCCs after Schrems II.

FAQs

FAQs

FAQs

Common questions answered

Common questions answered

What is Lets Flo?

Lets Flo helps creative ecommerce teams get products online faster — without the chaos. It brings the entire content production workflow into one place, from sample tracking and shoots to post-production, approvals, DAM, and PIM, so nothing gets lost and everything keeps moving.

What is Lets Flo?

Lets Flo helps creative ecommerce teams get products online faster — without the chaos. It brings the entire content production workflow into one place, from sample tracking and shoots to post-production, approvals, DAM, and PIM, so nothing gets lost and everything keeps moving.

What is Lets Flo?

Lets Flo helps creative ecommerce teams get products online faster — without the chaos. It brings the entire content production workflow into one place, from sample tracking and shoots to post-production, approvals, DAM, and PIM, so nothing gets lost and everything keeps moving.

Who uses Lets Flo?

Who uses Lets Flo?

Retailers, brands, and content teams managing high-volume product content, especially when samples, assets, approvals, and production workflows become hard to coordinate across teams and tools.

Who uses Lets Flo?

What integrations does Lets Flo provide?

What integrations does Lets Flo provide?

Lets Flo fits into the stack you already use. It connects with PIMs, DAMs, ERPs, and creative tools like Photoshop, Capture One, and Frame.io, so content flows through your workflow instead of getting stuck in handovers.

What integrations does Lets Flo provide?

Does Lets Flo keep my data secure?

Does Lets Flo keep my data secure?

Yes. Data is stored securely on AWS servers in your chosen region (for example, EU or US), with strong access controls, ensuring compliance and local data residency.

Does Lets Flo keep my data secure?

What kind of support / onboarding is provided?

What kind of support / onboarding is provided?

Hands-on, human support from day one - Onboarding is guided by a dedicated customer success team who help set things up properly and shape workflows around how your team works, so adoption feels natural and teams get comfortable quickly.

What kind of support / onboarding is provided?

Build powerful workflows in minutes.

Replace scattered tools with one source of truth.

Work smarter—automate the chaos.

Join our newsletter

Get the latest updates and workflow tips. Straight to your inbox—no spam, ever.

Follow us:

© 2025 Lets Flo Ltd. All Rights Reserved

Kemp House, City Road, London, England, EC1V 2NX

Build powerful workflows in minutes.

Replace scattered tools with one source of truth.

Work smarter—automate the chaos.

Join our newsletter

Get the latest updates and workflow tips. Straight to your inbox—no spam, ever.

Follow us:

© 2025 Lets Flo Ltd. All Rights Reserved

Kemp House, City Road, London, England, EC1V 2NX

Build powerful workflows in minutes.

Replace scattered tools with one source of truth.

Work smarter—automate the chaos.

Join our newsletter

Get the latest updates and workflow tips. Straight to your inbox—no spam, ever.

Follow us:

© 2025 Lets Flo Ltd. All Rights Reserved

Kemp House, City Road, London, England, EC1V 2NX