1. Scope and Role

This policy explains how we collect, use, and protect Personal Data submitted and collected by Lets Flo.

• Individual Application: This policy applies to you as a consumer, meaning an individual user or website visitor.

• Processor Exclusion: This policy does not apply to the extent we process Personal Data in the role of a 'processor' (service provider) on behalf of our corporate customers as part of our cloud service.

• Definition: Personal Data means information that determines the identity of an individual or could reasonably be linked to you.

2. Personal Data We Collect

We collect information provided directly by you and through your interactions with our website or services.

• Account Information: Name, username, job title, email address, and phone number.

• Interest in Services: If you request support, contact us, or download content, we may require your contact information, company name, address, and login credentials.

• Financial & Billing Data: Credit card information, bank account information, and billing addresses provided for paid Services.

• Usage & Technical Data: IP addresses, device identifiers, browser types, operating systems, and logs of how you interact with our features and shared files.

• Location Data: Approximate location derived from your business address or IP address.

• Events: If you attend an event and we scan your badge, we collect your name, title, company name, address, phone number, and email address.

• Community: If you register for an online community, we may ask for a photo or biographical information such as your occupation, social media profiles, and areas of expertise.

• Additional Personal Details: We may collect limited data regarding race or ethnicity solely if you voluntarily provide it, such as when applying for modeling roles.

3. Information from Other Sources

We may combine Personal Data provided by you with information from other sources to update and analyze our records.

• Corporate Affiliates: Data from parent corporations or subsidiaries regarding marketing campaigns.

• Third-Party Services: Integrated applications may share metadata necessary to facilitate a connection to our services.

• Marketing & Business Partners: We receive data about website visitors and potential customers, including job titles and intent data.

• Public & Social Sources: We receive information when you interact with our social media accounts or participate in focus groups.

4. Digital Tracking: Cookies and Pixels

We use common information-gathering tools to automatically collect information as you navigate our websites.

• Required Cookies: Necessary for basic functionality, such as transmitting the website, authentication, and security. There is no option to manage preferences of these.

• Functional Cookies: Used to analyze site traffic, conduct market research, and improve website performance. You can choose to manage preferences of functional cookies.

• Advertising Cookies: These track activity across websites to understand user interests and direct marketing to you. You can choose to manage preferences of advertising cookies.

• Technologies: We use web beacons, pixels, and JavaScript, alone or in conjunction with cookies, to gather information about website use and email interactions.

5. How Our AI Works

Lets Flo uses AI to boost productivity through features like content generation and task automation.

• Content Generation: We use third-party models that process data securely and transiently to perform requested tasks.

• Proprietary Model: Our proprietary model is trained only on anonymized, non-personal data; we do not use your identifiable Personal Data to train this model.

• Human Oversight: Our AI supports your work but does not make significant legal decisions about you.

• User Control: You can manage preferences of having your data used to improve our AI features by contacting our privacy team.

6. Disclosure and Sharing

We do not sell or rent your Personal Data to anyone.

• Vendors and Partners: We share data with contracted vendors who provide IT, hosting, credit card processing, and customer support.

• Affiliates: Data may be shared with your affiliated customer (to verify activity) or within our corporate group for technical operations.

• Event Sponsors: If you attend an event or download sponsored content, we may share your information with sponsors.

• Legal Requirements: We may disclose data if required by law or to protect our rights.

7. International Data Transfers

Your Personal Data may be collected, transferred to, and stored outside of your country. We ensure that such recipients either offer an adequate level of protection or have entered into applicable standard contractual clauses approved by regulators.

8. Your Rights

• Federal CAN SPAM Laws: You can unsubscribe from marketing emails at any time by clicking the link at the bottom of the email.

9. Security and Retention

• Security: We use industry-standard safeguards, including encryption for financial transactions and limited access based on a business need to know.

• Retention: We retain Personal Data only as long as necessary for the relevant activity or to comply with legal, tax, or accounting requirements.

10. Children’s Privacy

Our Services are not intended for users under 16 years of age. We do not intentionally gather Personal Data from visitors under age 13. If we discover we have inadvertently collected data from a child under 16, we will take steps to remove it immediately.

11. Policy Revisions and Contact

This Privacy Policy is not a contract and does not create any contractual rights or obligations. We may change this policy at any time, and updates will be posted on this page.

Contact Information: legal@letsflo.co

Privacy Questions: Contact legal@letsflo.co

Last Updated: January 23, 2026