Legal terms and policies

Product

Flo Ai

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Why Lets Flo

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Product

Flo Ai

Learn

Why Lets Flo

Book demo

The legal side of Lets Flo

Clear, transparent information about how Lets Flo operates, protects data, and supports your rights.

Legal Terms

Legal Policies

SLA's

Our Privacy Policy describes the basis on which we collect and process information about you.

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User Terms of Service

Our User Terms govern our online workplace productivity tools and platform

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Customer Terms of Service

Our customer terms cover important aspects such as account creation, services, payments, cancellations, and user responsibilities

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FAQs

Common questions answered

What is Lets Flo?

Lets Flo helps creative ecommerce teams get products online faster — without the chaos. It brings the entire content production workflow into one place, from sample tracking and shoots to post-production, approvals, DAM, and PIM, so nothing gets lost and everything keeps moving.

What is Lets Flo?

Who uses Lets Flo?

Retailers, brands, and content teams managing high-volume product content, especially when samples, assets, approvals, and production workflows become hard to coordinate across teams and tools.

What integrations does Lets Flo provide?

Lets Flo fits into the stack you already use. It connects with PIMs, DAMs, ERPs, and creative tools like Photoshop, Capture One, and Frame.io, so content flows through your workflow instead of getting stuck in handovers.

Does Lets Flo keep my data secure?

Yes. Data is stored securely on AWS servers in your chosen region (for example, EU or US), with strong access controls, ensuring compliance and local data residency.

What kind of support / onboarding is provided?

Hands-on, human support from day one - Onboarding is guided by a dedicated customer success team who help set things up properly and shape workflows around how your team works, so adoption feels natural and teams get comfortable quickly.