The Podcast
Episode
3
44 mins
#3 How to Audit Your Studio and Start Fixing It
RS
Hosted by
Rich Summers
CEO Lets Flo
JS
Johan Santos
| Guest
Customer Solutions Architect
About this episode
Most studios know something is broken. Few know where to start. In this episode, Rich Summers and Johan Santos walk through a practical, step-by-step process for auditing your entire content production workflow, finding the burning room, and building a plan that your teams will actually own.
Also mentioned in this episode: The Studio Chaos Audit guide, available to download via the link below. It covers every stage of the audit process, the workshop formats, the gotchas, and what good output looks like at each step.
Get in touch: letsflo.co
Meet the speakers
RS
Rich Summers
CEO Lets Flo
· Host
Rich Summers, CEO and Co-Founder of Lets Flo, was talking about: the practical steps studios can take to move from chaos to control, walking through the Studio Chaos Audit process. This covers bringing together team champions for a high level end-to-end session, running detailed individual workshops, and making sure the teams themselves own the changes that come out of it. He also laid out the three options once the audit is done: spreadsheets, building in-house, or buying a specialist platform, and was honest about the risks of each.
JS
Johan Santos
Customer Solutions Architect
· Guest
Johan Santos, Customer Solutions Architect, was talking about: what those audit sessions look like in practice, and how getting different departments in the same room tends to build empathy rather than blame. He spoke about working with photography teams and why showing a better way of working, rather than telling, gets people genuinely excited about change. He also explained from experience why internal tools almost always fall over at the maintenance stage, and why the people capable of building them rarely have the time or commitment to keep improving them.
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